Known Issues

Frequently Asked Questions | Known Issues | Trouble Shooting

Known Issues with ScrapX 1.3

The following issues that affect operation of ScrapX have been identified. Those in the "Interactions" and "Other Applications" categories are only examples since ScrapX has been tested with a limited number of applications.

ScrapX

Solutions to the following issues will be attempted in future versions:

If a scrapbook's file name includes one or more "/" (slash) characters, when the scrapbook is opened the name in the title bar of the ScrapX window will have each "/" replaced by a ":" (colon). Nevertheless, when the scrapbook is saved (automatically or manually) the name of the scrapbook file will include the "/" not the ":" characters.
When a file in the .html and .htm format includes a relative reference to an image, that image appears in ScrapX as a broken link (the image is replaced by a box with the image filename). However, when the reference is absolute, the image will appear, although it may be necessary to resize the ScrapX window to make it display.
With some commands Edit > Undo will reverse a change but will leave the scrapbook "dirty," meaning that ScrapX thinks that the scrapbook contains unsaved changes. For example, a scrapbook will be "dirty" after Edit > Duplicate Item followed by Edit > Undo.

Interactions

The following anomalous behaviors seem to be the result of interactions between ScrapX and another application:

Movies or sounds may unexpectedly stop playing or go silent (they do not actually stop). Clicking on a window outside ScrapX will restore the play. This is believed to be caused by an interaction with QuickTime. It can be fixed by using the newest versions of QuickTime Player.
If an item of type: RTFD that includes both an image and text is drag-and-dropped from ScrapX to the desktop, a text clipping (not a picture clipping) is created; the image is not included in the clipping.

Other Applications

The following behaviors by other applications affect ScrapX operation but are not caused by ScrapX:

As a result of changes to Photoshop introduced in early 2004, content moved from Adobe Photoshop to ScrapX, and then back to Photoshop may not be fully editable. It appears that Photoshop now uses temporary data buffers rather than the pasteboard to move some information during copy and paste or drag-and-drop operations.
GarageBand content cannot be inserted into ScrapX because GarageBand does not use the "general" and "drag" pasteboards that ScrapX can access.
When running under Mac OS X 10.3 (Panther), dragging the "@" symbol or URL from the address line in Internet Explorer to ScrapX may cause IE to quit unexpectedly. This behavior also has been seen when dragging from IE to some other, but not all, applications. It is believed that this is due to an incompatibility between IE and Panther. IE 5.2.3 (the final release of IE for the Mac) was released before Panther was released.
Occasionally visual artifacts are created when a Dropbox view overlaps or overlays a classic window. For example, the Dropbox view does not float above windows of Acrobat 4.0 (a classic app). When the Acrobat window is closed or moved from over the Dropbox view, the Dropbox view image is temporarily replaced by a portion of the Acrobat window. (The Dropbox image can be restored by temporarily changing to another view.)
When a selection from a Word 98 (also a classic app) document that begins with a URL is copied and pasted or drag-and-dropped to ScrapX the URL does not appear in the item as a URL type. This is because Word 98 does not put the URL type on the pasteboard. (If the same content is copied and pasted or drag-and-dropped within a Word 98 document the URL appears correctly.)
When a selection from an AppleWorks 6 word processing document that contains both an image and text is copied and pasted or drag-and-dropped to ScrapX, only the text is inserted. The new item has the type: RTF, plain text; there is no image information. (If the same content is dragged to the desktop the clipping has no image.)
AppleWorks 6 will not start up properly (it "quits unexpectedly") if a movie or sound (but not sound resource) is on the general pasteboard.
Occasionally, when a GIF or other image with transparency is dragged from the web browser Safari to ScrapX, the item's background is set to black when viewed as the type: PICT. (The same thing occasionally happens when content is dragged from Safari to classic scrapbook.)
It is not possible to drag-and-drop content from Acrobat Reader to ScrapX, but content can be copied and pasted. (It also is not possible to drag-and-drop content from Acrobat Reader to the desktop.)

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